April 17, 2024

A healthcare hospitality center breaks down barriers to care

For many with chronic illnesses and serious health conditions, they have no choice but to travel to specialized care.

The cost of such care, as well as hotels, gas, and meals can be very high, and even mean that people do not get the care they need.


What you need to know

  • For many with chronic illnesses and serious health conditions, they have no choice but to travel to specialized care.
  • The cost of such care, as well as hotels, gas and meals, can be very high, and even mean that people do not get the care they need.
  • Healthcare hospitality facilities like Sarah’s Guest House in Syracuse run on volunteers and work to ease that burden

Healthcare hospitality facilities like Sarah’s Guest House in Syracuse, where multiple hospitals provide care to those throughout Central New York and beyond, seek to ease that burden.

“We are the only adult healthcare hospitality house in the area,” said executive director David Haas. “We treasure patients and their families who come to Syracuse for health care.”

The goal is to remove financial barriers for people who need that specialized care but can only get it by traveling to Central New York.

“They get their bedroom, all the comforts of home, food, and a ride to and from the hospital,” he said. “All the food here in this kitchen is for them.”

Guests are asked, but not required, to make a $25 per night donation, which comes with the amenities Haas mentioned, as well as common areas that remind guests they are not alone.

“Everyone who stays with us is going through a common experience of some kind of health care crisis and is coming to us at one of the most difficult times in their lives,” he said. “There’s a lot of bonding going on”

Upstairs, bedrooms provide comfort and supplies during these challenging times.

“Let us handle all of that, just take care of yourself,” Haas said.

He emphasizes that volunteers like Julie May, who clean, cook meals, drive patients and their families to appointments and do landscaping work, make the entire operation possible.

“We all have a time in our lives when we need support, and we need to have people to reach out to and help people who are at a really low point in their lives,” she said. “I think it’s really important to do it for people.”

Haas says for some people, all this means is getting the care they need, when failing to do so is not an option.

“We know from talking to our people that if we weren’t here, a lot of them wouldn’t be able to come to our town to get the health care they need,” he said.

If you are looking for a way to park in, Sarah’s Guest House is looking for volunteers to do many of the things mentioned above. If you are interested, you can learn more by contacting them directly.

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