June 24, 2024

Bethenny Frankel Slams TJ Maxx Over Fake Designer Shoes

  • Bethenny Frankel said she accidentally bought fake designer shoes from TJ Maxx on Instagram on Saturday.
  • A fashion TikToker named Jack Savoie first questioned the authenticity of the shoes.
  • According to Frankel, TJ Maxx said they did not sell the shoes and that they were a “counterfeit return.”

Bethenny Frankel blasted TJ Maxx after she said she bought fake Manolo Blahnik heels from one of their stores.

The former “Real Housewives of New York” star shared what happened in an Instagram video posted on Saturday.

“This is the biggest thing yet,” Frankel says in the opening of the video.

According to Frankel, the drama started when Jack Savoie, a fashion TikToker, informed her that the shoes were fake.

Frankel originally posted about finding and purchasing the $869 hot pink heels to TikTok earlier this week.

Savoy Tik tokpointing out details he believed made the shoes fake.

According to Savoie, the stitching of the shoes was off center, the print was wrong, and the soles were not the right material.

“This is such a scandal. First of all they are only 1k retail. First it’s a scam! Second! I ordered the real ones online and will compare!” Frankel wrote in the comments of his TikTok.

In her follow-up video Saturday, Frankel said she has made multiple videos about TJ Maxx in the past and has promoted them “to millions of dollars and followers.”

“I bought a ton of shit from them,” Frankel said. She then points to a purse on the shelf behind her with a TJ Maxx tag.

The prices are not great,” said Frankel.

“It will be $1,800 retail, and they will have it for $1,500,” she continued.

However, she clarified that she “loves the store” and its “Treasure Hunt” shopping experience and shared that she bought some of their stock.

A representative from TJ Maxx released a statement to Insider: “At TJ Maxx, we stand behind the merchandise we sell, and our vendors stand and warrant that the items they provide us are genuine and authentic. We are aware that Ms. Frankel recently purchased a shoe, and we sincerely regret her experience. We believe this may be a case of return fraud, where unfortunately an item was not purchased at this store at the same time.

“We value Ms. Frankel’s longtime loyalty to TJ Maxx and have contacted her directly to work to resolve her concerns,” the statement continued.

Bethenny Frankel

Bethenny Frankel on the red carpet.

Ann Presley/Getty Images for MTV

Frankel said when she messaged customer service about her supposed fake heels, she was told they didn’t sell this specific shoe and it was a “counterfeit return.”

Frankel said they asked for the receipt and will issue a refund.

“I said effectively without cursing them, ‘Eff that. No. A, I don’t have the receipt and after that, you’re going to send me a bigger check,” said Frankel.

Frankel says she already ordered a new pair from Bergdorf Goodman, where she found them for $1,000.

“I’m going to wear these fake fake shoes with pride because I own them now, but don’t buy luxury goods at TJ Maxx,” Frankel said at the end of the video.

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