April 17, 2024

Mrs. Rehires Lowe Encouraged for Trying to Stop Alleged Shoppers

  • A Lowe’s in Georgia hired a woman it fired for trying to stop suspicious shoppers.
  • The 13-year-old employee was left with a black eye after a suspect assaulted her, local police said.
  • Lowe said she violated company policy. “I didn’t expect it to end,” she told local news.

A Lowe’s store in Georgia hired a woman it fired for trying to stop alleged shoplifters.

Donna Hansbrough, who local police reported had worked at the store in Rincon, just north of Savannah, for 13 years was attacked during her attempts to prevent the suspicious shoppers from leaving.

Rincon Police Department said that three people visited the Lowe’s store on June 25, “loaded multiple items into shopping carts, and left the store without paying for the merchandise.” Hansbrough tried to stop one of the people by grabbing a shopping cart but did not make any contact with the woman who was being pushed, police said. The woman then punched Hansbrough in the face three times, causing his right eye to “swollen and black,” according to police.

The total value of the stolen goods was $2,101, police said.

Rincon Police Department said that one of the suspects – the niece of a man who was also involved in the incident – had not yet been arrested. He said she committed a “similar theft” at a Walmart near Savannah on the same day as the incident in Rincon.

Hansbrough was “reprimanded for trying to stop the theft” because her act of grabbing the card violated company policy, police said. Many retailers have strict policies that prevent staff from stopping shoppers.

“They say if you see someone stealing something out the door, don’t pursue it, don’t go out,” Hansbrough told a local news outlet The Effingham Herald. “I lost it.”

“I didn’t expect it to end,” she continued. “Maybe reprimand or suspension.” A fundraiser established for Hansbrough raised more than $25,000.

Lowe confirmed to the Herald on Monday that Hansbrough had been reinstated.

“After senior management became aware of the incident and spoke with Donna Hansbrough today, we are restoring her position and are pleased that she has accepted the offer to return to Lowe’s,” Larry Costello, Lowe’s senior manager of corporate communications, told the outlet.

“Nothing is more important than the safety of our customers and partners. Products can be replaced; people cannot.”

“We continue to work closely with law enforcement to investigate and prosecute those responsible for the theft and violent attack,” Costello continued.

Lowe did not immediately respond to Insider’s request for comment, which was made outside of normal business hours.

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